Banking Process Automation Platform

The Challenge

A financial services client needed to automate high-volume receivables and cash application processes across multiple bank customers, each with different systems, middleware, and compliance requirements. The platform had to securely connect to external bank systems via Cloud Connector and SAP Cloud Integration, copy and mask sensitive financial data before it reached the UI, and give operations teams a fully configurable automation layer — including AI-driven matching suggestions — that could be tailored per client without code changes. Delivering this across six or more onboarded clients while maintaining throughput in the thousands of transactions per day required a carefully layered architecture balancing security, flexibility, and performance.

Technology

CC

Cloud Connector

Cloud Integration

HANA Cloud

CAP Service

SAP AI Core

Architecture

My Role

• Designed the full solution architecture including the secure bank connectivity layer using Cloud Connector and SAP Cloud Integration
• Built the data masking pipeline ensuring sensitive financial data was anonymised before reaching the BTP UI layer
• Developed the CAP service layer including the rules engine, client-specific customisation framework, and automation scheduling
• Integrated AI-driven matching suggestions for cash application, reducing manual reconciliation effort
• Led end-to-end delivery across architecture, development, and client onboarding for 6+ bank customers

Outcomes

• Over 300% increase in process profitability following platform go-live
• More than 6 bank clients onboarded by delivery completion
• Thousands of financial transactions processed automatically per day
• Platform architected as a reusable, configurable product — no code changes required between client deployments